A verified sender email address and domain are crucial for successful email marketing campaigns. Follow these steps to set up your sender information properly:

Choosing Your Sender Email

Use a custom domain email address (e.g., [email protected]) instead of free email services like Gmail to:

• Improve email deliverability
• Avoid spam filters
• Maintain professional appearance
• Comply with authentication protocols

Note: Free email services (Gmail, Yahoo, AOL) have strict limitations and may cause delivery issues.

Setting Up Sender Information

1. Create Sender Details:

• Open Email Marketing Settings
• Click "Sender Information" then "Add Sender"
• Enter sender name (visible to recipients)
• Add your email address
• Click Next

2. Verify Your Email:

• Check your inbox for verification code
• Enter the code in the setup window
• If missing, check spam folder for email from [email protected]

3. Domain Verification:

• Squarespace domains: Automatically verified
• Third-party domains: Require manual verification
• DMARC policy domains: Must be verified before use

Managing Sender Information

Edit Sender Name:

• Access Email Marketing Settings
• Find sender details
• Click "..." then "Edit"
• Update name and save

Delete Sender Information:

• Locate sender details
• Click "..." then "Delete"
• Confirm deletion

Important Notes:

• You can create up to 10 sender information sets
• Only one sender can be active at a time
• Email addresses cannot be edited (create new sender instead)
• Include accurate information to comply with CAN-SPAM regulations
• Mailing address is set separately when sending campaigns

Unsupported Email Domains:

• aol.com
• centurylink.net
• icloud.com
• mac.com
• me.com
• yahoo.com
• squarespace.com and related domains

For optimal results, register your domain through Squarespace and use Google Workspace for email services to ensure automatic verification and proper delivery.

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