How to Troubleshoot Google Workspace Domain Verification Issues

How to Troubleshoot Google Workspace Domain Verification Issues

By Michael Chen

December 24, 2024 at 07:41 AM

A step-by-step guide to resolve domain verification errors in Google Workspace and ensure proper authentication.

When you encounter domain verification errors in Google Workspace (formerly G Suite), you'll see error messages either in the Google Workspace menu or as a banner in your Admin Console. Here's how to fix these issues:

Initial Verification Steps:

  • Locate your temporary password from the Google Workspace welcome email
  • Accept Google's terms of service
  • Complete domain verification in the Google Workspace Admin Console

For Squarespace Website Users:

  • Remove any homepage password protection
  • Enable your homepage
  • Ensure homepage isn't set as a demo page
  • Verify third-party domain connections are properly set up (allow up to 72 hours for changes)

Domain Verification Process:

  1. Open Google Workspace menu
  2. Click "Retry" under verification error message
  3. Refresh your browser
  4. Verify the error message disappears

Red error message with warning icon

Red error message with warning icon

TXT Record Verification (if retry fails):

For Squarespace Domains:

  1. Open Google Workspace Admin Console in private/incognito mode
  2. Get your unique verification record
  3. Access domain dashboard
  4. Navigate to DNS settings
  5. Add Google Workspace Verification record
  6. Paste TXT record
  7. Wait 10-60 minutes for verification

For Third-Party Domains:

  • Follow Google's documentation for adding TXT records
  • Add verification record through your domain host's DNS settings
  • Allow time for DNS propagation

Remember to keep checking the Google Workspace menu - once the verification message disappears, you can fully access your account.

Related Articles

Previous Articles