Accessibility Guide: How to Create an Inclusive E-Commerce Website

Accessibility Guide: How to Create an Inclusive E-Commerce Website

By Michael Chen

January 17, 2025 at 03:29 PM

Online shops must be accessible to all visitors for both inclusivity and business success. Here's how to create an accessible e-commerce website:

Product Images & Display

  • Space product images appropriately in your grid layout with adequate padding
  • Enable image zoom functionality for detailed product examination
  • Add descriptive alt text to all product images, including:
    • Product color
    • Text/designs on the product
    • Position of design elements
    • Key product features

Additional Product Details

  • Include comprehensive product information:
    • Package dimensions and weight
    • Video content with subtitles
    • Text-based size charts for clothing
    • Material descriptions
    • Care instructions

Checkout Process Optimization

  • Make call-to-action buttons highly visible with:

    • Clear contrast
    • Appropriate sizing
    • Distinct borders
    • Intuitive placement
  • Enhance shopping cart visibility:

    • Add borders to the cart icon
    • Maintain proper color contrast
    • Consider enabling express checkout options

Additional Accessibility Features

  • Provide audio content transcripts
  • Use clear, simple language in product descriptions
  • Ensure proper color contrast throughout the site
  • Make navigation intuitive and consistent
  • Implement keyboard-friendly navigation
  • Support screen reader compatibility

These accessibility features not only make your site more inclusive but also improve user experience for all visitors and can positively impact SEO performance.

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