
How to Complete the Member Journey: From Discovery to Access
Before visitors purchase your digital products, they can explore your offerings through paywalls that display pricing plans. You can create a dedicated sign-up page to help them discover and compare different plans, including descriptions, benefits, and pricing options.

Two women practicing yoga poses indoors
For plans with multiple payment options, visitors can select their preferred choice using a price picker before signing up. This includes options like full payment or installments.

Screenshot of Squarespace yoga class webpage
When a visitor clicks "Sign up," they'll be prompted to create a customer account or sign in. New users must provide their name, email address, and create a password.

Meditation yoga website template example
After account creation, paid products proceed to checkout while free products skip this step. Payment options include credit cards and PayPal for one-time payments, with credit cards available for installments and subscriptions.

Secure SSL Checkout button
Once payment is complete, customers can access their Digital Products section through their account panel. They receive a welcome email confirmation and, for subscriptions, recurring payment confirmations.

Course onboarding page on Squarespace
Key Features:
- Subscription renewal notifications available (sent 15 days before renewal)
- Customer account panel shows all accessible digital products
- Members can view pricing plan details, costs, and renewal information
- Easy access to purchased content through the Digital Products section
Customers can manage their subscriptions, view membership details, and access their purchased content through their account panel at any time.
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