ShipStation is a powerful web-based shipping label platform that integrates with Squarespace to streamline order fulfillment. Starting at $9/month with a 30-day free trial, it offers discounted rates for carriers like FedEx.

Key Features:

• Bulk printing for FedEx, UPS, and USPS labels
• Automatic order fulfillment marking
• Customer notification emails
• Package tracking integration
• Logistics service connections (ShipWire, Amazon FBA)

Order Information Synced:

• Product details (title, image, price, SKU)
• Variants and dimensions
• Order total and timestamp
• Customer contact information
• Custom payment form details

Setup Process:

1. Access Squarespace Extensions
2. Select ShipStation
3. Connect to your site
4. Authorize connection
5. Complete ShipStation setup

Shipping Process:

1. Orders sync automatically (14-day limit for initial sync)
2. Click Refresh to update recent orders
3. Select orders and create labels
4. Enter shipping details
5. System automatically:
   • Marks orders as fulfilled
   • Updates tracking numbers
   • Sends customer notifications

Logistics Service Integration:

• Connect to Shipwire or Amazon FBA
• Automatic order processing and shipping
• Real-time status updates
• Tracking number integration

Important Notes:

• Shipping discounts show full rate in ShipStation
• Order cancellations have limited windows
• Contact Squarespace for connection issues
• Contact ShipStation for platform-specific support

For order cancellations through logistics services, timing is crucial as shipments process quickly. Success depends on how fast the service can process the cancellation request.

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