How to Create and Manage Digital Download Products

How to Create and Manage Digital Download Products

By Michael Chen

January 18, 2025 at 03:43 AM

Downloadable products like eBooks, music, art, and PDFs can be sold through your online store. Customers receive a 24-hour download link after purchase, with automatic link renewal if expired.

File Requirements:

  • Maximum file size: 300 MB
  • All file types accepted
  • One file per download product
  • Remove special characters from filenames
  • Website must use secure SSL settings

Important Limitations:

  • No quantity settings or variants
  • No subscription options
  • Cannot download your own uploaded files
  • Cannot export download products

Creating a Download Product:

  1. Select "Download" as product type when adding a new product

  2. Add Basic Information:

  • Name
  • Description
  • Product images (multiple allowed)
  1. Upload Your File: Click "Upload File" or drag and drop your file

  2. Set Pricing:

  • Regular price
  • Optional sale price
  • Enable/disable sale status
  1. Organize Your Product:
  • Add categories (max 25 characters)
  • Add tags (max 80 characters)
  • Both are case-sensitive
  • Display alphabetically
  1. Add SEO Description (Optional): Improve search engine visibility with relevant product descriptions

  2. Publish Options:

  • Publish immediately
  • Save as draft
  • Schedule for future release

Customer Download Process:

  • Download link appears on order confirmation page
  • Automatic email with download link sent
  • Link expires after 24 hours
  • New link sent automatically if expired
  • Manual link resend available through Orders menu

Additional Features:

  • Custom forms
  • Detailed descriptions
  • Custom buttons
  • Marketing integration
  • Social media selling (Facebook/Instagram)
  • Email marketing capabilities
  • Automated campaigns

Remember to perform a test order to verify the download process and customer experience before going live.

The product won't save without an uploaded file - ensure file is attached before publishing.

For complex file combinations, compress multiple files into a single ZIP (keeping under 300 MB limit).

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