How to Create and Manage Digital Download Products
Downloadable products like eBooks, music, art, and PDFs can be sold through your online store. Customers receive a 24-hour download link after purchase, with automatic link renewal if expired.
File Requirements:
- Maximum file size: 300 MB
- All file types accepted
- One file per download product
- Remove special characters from filenames
- Website must use secure SSL settings
Important Limitations:
- No quantity settings or variants
- No subscription options
- Cannot download your own uploaded files
- Cannot export download products
Creating a Download Product:
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Select "Download" as product type when adding a new product
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Add Basic Information:
- Name
- Description
- Product images (multiple allowed)
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Upload Your File: Click "Upload File" or drag and drop your file
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Set Pricing:
- Regular price
- Optional sale price
- Enable/disable sale status
- Organize Your Product:
- Add categories (max 25 characters)
- Add tags (max 80 characters)
- Both are case-sensitive
- Display alphabetically
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Add SEO Description (Optional): Improve search engine visibility with relevant product descriptions
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Publish Options:
- Publish immediately
- Save as draft
- Schedule for future release
Customer Download Process:
- Download link appears on order confirmation page
- Automatic email with download link sent
- Link expires after 24 hours
- New link sent automatically if expired
- Manual link resend available through Orders menu
Additional Features:
- Custom forms
- Detailed descriptions
- Custom buttons
- Marketing integration
- Social media selling (Facebook/Instagram)
- Email marketing capabilities
- Automated campaigns
Remember to perform a test order to verify the download process and customer experience before going live.
The product won't save without an uploaded file - ensure file is attached before publishing.
For complex file combinations, compress multiple files into a single ZIP (keeping under 300 MB limit).