Your site's slow loading speed can be resolved by following these troubleshooting steps:

Check System Status

• Visit status.squarespace.com to verify if slowness is a system-wide issue

Use Compatible, Updated Browsers

• Use latest versions of Chrome, Safari, or Firefox
• These browsers offer built-in tools for investigating loading issues

Optimize Page Size

• Keep pages under 5 MB
• Reduce number of images per page
• Compress images before uploading
• This especially impacts mobile loading speeds

Test Network Connection

• Try accessing site on different networks
• Run speed test to verify internet connection
• Contact ISP if speeds are below promised rates

Minimize Font Usage

• Use maximum 2 fonts across your site
• Consider web-safe fonts for faster loading:
  • Arial
  • Courier New
  • Georgia
  • Lucida Console
  • Lucida Sans Unicode
  • Palatino Linotype
  • Times New Roman
  • Verdana

Remove Performance Bottlenecks

• Temporarily remove all custom code (save it first)
• Minimize URL redirects
• Check mobile compatibility using Google's mobile-friendly test

Additional Factors to Check

• Computer memory capacity
• External scripts
• Local network firewalls
• Antivirus software
• Browser extensions
• Third-party domain provider issues

Quick Fixes

• Disable browser extensions temporarily
• Pause antivirus software
• Remove external scripts
• Clear browser cache
• Use incognito/private browsing mode

Remember to test your site's speed after implementing each change to identify which solutions work best for your specific case.

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