Name server records store essential domain information like email providers and web hosts. Here's how to manage custom name servers in your DNS settings:

Preparing Your Domain

1. Disable DNSSEC protection first:

• Go to domain dashboard
• Select domain > DNS > DNSSEC
• Turn off "DNS Security Extensions"
• Confirm the change

Adding Custom Name Servers

1. Get NS records from your provider
2. Navigate to DNS Settings:
   • Domain dashboard > Domain name > DNS > DNS Settings
   • Scroll to "Custom Records"
   • Click "Add Record"
3. Configure the record:
   • Select "NS" as Type
   • Enter host values from provider
   • Input NS records in Data field
   • Save changes

Note: Changes may take 24-72 hours to take effect.

Removing Custom Name Servers

Follow these three steps:

1. Disable DNSSEC:

   • Domain dashboard > DNS > DNSSEC
   • Turn off "DNS Security Extensions"
   • Confirm changes

2. Reset to default name servers:

   • Go to Domain Name Servers
   • Select "Use Squarespace Name Servers"
   • Save changes

3. Re-enable DNSSEC:

   • Return to DNSSEC settings
   • Toggle "DNS Security Extensions" on
   • Confirm changes

Troubleshooting Common Issues

• "Could not add name servers": Wait for any pending domain transfers to complete
• DNSSEC toggle not visible: Remove DS records manually from DNSSEC settings
• Allow up to 72 hours for changes to propagate

Remember: If using DNS connection instead of name server connection, edit DNS settings through your third-party domain provider.

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