Squarespace domains can be suspended if not properly verified. Here's how to fix this issue and get your domain back online.

Common Reasons for Domain Suspension

• Failure to verify domain ownership within 15 days of registration
• Issues with annual registration summary email delivery
• Invalid or inactive domain owner's contact email

How to Check if Your Domain is Suspended Look for a red "Domain suspended" warning in your domain panel. If you don't see this warning but your domain isn't working, try clearing your browser cache or disabling extensions.

Steps to Lift Domain Suspension

1. Check Emails

• Search inbox and spam folder for emails from [email protected] or [email protected]
• Look for "Verify your domain name(s)" in subject line
• Click the verification link if found

2. Verify Domain Owner's Email

• Open domain panel
• Click suspended domain
• Check "Registration Info" section
• Verify owner's email is correct
• Save changes

3. Resend Verification Email

• Click "Resend Verification Email" button
• Check inbox and spam folder
• Click verification link when received

4. Try Alternative Email

• Update owner's email to a different, accessible address
• Save changes
• Request new verification email
• Complete verification process

Important Notes:

• Domains usually reconnect within 15 minutes after verification
• Suspended domains remain under your ownership until expiration
• Annual verification emails are sent by Tucows registrar
• Domains will follow normal renewal cycle even if unverified

Once verified, your domain should automatically connect to your Squarespace site. If issues persist, contact Squarespace support for additional assistance.

Related Articles

Previous Articles