A Squarespace domain may be suspended if you haven't verified ownership within 15 days of registration or if there's an issue with your annual registration summary email. Here's how to fix a suspended domain:

Check If Your Domain Is Suspended

Look for a red "Domain suspended" warning in your domains dashboard. If you don't see this warning but your domain isn't working, try clearing your browser's cache or disabling extensions.

How to Unsuspend Your Domain:

1. Check Your Email

• Look for verification email from [email protected] or [email protected]
• Check spam folder
• If link doesn't work, try opening the email in different browser or mobile app

2. Verify Owner Contact Email

• Open domains dashboard
• Click suspended domain
• Check/edit Registration information
• Verify Owner email is correct
• Save changes

3. Resend Verification Email

• Click "Resend Verification Email" button
• Check inbox and spam folder

4. Try Alternative Email

• If still having issues, change Owner email to different address
• Save changes
• Request new verification email
• Click verification link when received

Important Notes:

• Domain verification typically takes 15 minutes
• Suspended domains remain yours until expiration
• Annual verification emails are sent to confirm contact information
• Domains will renew automatically if payment method is valid
• Expired domains will be deleted by TLD registry

A suspended domain will remain yours and can't be claimed by others without legal documentation. Keep your contact information updated to avoid future suspensions.

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