
How to Set Up Pre-Orders and Product Waitlists for Your Online Shop
Pre-orders allow you to sell products before they're in stock, helping gauge interest and secure early sales. Here's how to manage them effectively:
Setting Up Pre-Order Products
- Add your product normally, but set inventory levels higher than zero to keep items available for purchase
- Include clear shipping timeframes in the product description
- Modify the "Add to Cart" button to say "Pre-Order":
- Go to Checkout settings
- Click Custom Button
- Enable Custom Label
- Enter "Pre-Order"
- Click Apply

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Important Pre-Order Management Tips
- Clearly state expected shipping dates in product descriptions
- Include pre-order terms in your shop policies
- Enable product waitlists for out-of-stock notifications
- Process orders through the Orders menu once items are in stock
Best Practices for Customer Communication
- Create a blog to document production progress
- Send regular order status updates to customers
- Use promotional pop-ups or notification bars to advertise pre-orders
- Maintain clear communication about delivery timelines
Alternative Option
If you prefer not to handle pre-orders directly, enable product waitlists instead. This automatically notifies customers when items return to stock.
Remember to apply these settings individually for each pre-order product in your store. Keep your inventory numbers realistic to avoid overselling and maintain customer trust through transparent communication about availability and shipping times.
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