Report & Fix Common Mailchimp Integration Issues

Report & Fix Common Mailchimp Integration Issues

By Michael Chen

December 31, 2024 at 04:21 PM

Email addresses failing to connect with Mailchimp? Here's how to fix common integration issues:

Check List Requirements First

  • Keep fields under Mailchimp's 30-field limit
  • Use consistent fields across all connected blocks
  • For testing, use new email addresses not already subscribed

Fixing Form Submission Errors

  1. Reset the Mailchimp Connection:

    • Open the Pages panel
    • Double-click the form block
    • Go to Storage tab
    • Disconnect and reconnect to Mailchimp
    • Reselect your audience
  2. Adjust Mailchimp Settings:

    • Uncheck required fields in Mailchimp
    • Create a new empty audience if needed
    • Reset permissions in Mailchimp

Squarespace logo in black and white

Squarespace logo in black and white

Resolve Subscriber Issues

  • Enable Google reCAPTCHA to prevent spam
  • Check double opt-in settings if subscriber counts don't match
  • For legitimate blocked emails, add them manually in Mailchimp

Prevent Emails Going to Spam

  • Follow Mailchimp's DMARC policy recommendations
  • Use authenticated domains
  • Ensure clean subscriber lists

Error Prevention Tips

  1. Keep lists under 30 fields
  2. Use consistent fields across blocks
  3. Test with new email addresses
  4. Monitor submission confirmations
  5. Regularly check Mailchimp connections

Follow these steps to maintain a healthy Mailchimp integration and ensure successful email captures for your marketing campaigns.

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