Warning: Update Your Squarespace Payment Method to Avoid Service Interruption
To update your billing information in Squarespace, follow these simple steps to ensure uninterrupted service for your subscriptions.
Important Notes Before Updating
- All subscriptions auto-renew using the registered payment method
- Each website has its own payment method
- Connected domains have separate billing settings
- Payment may include U.S. sales tax, VAT, or GST based on your billing address
Accepted Payment Methods
- Credit/debit cards
- SEPA direct debit (EUR only)
- PayPal (with some currency restrictions)
How to Update Your Payment Method
- Access Billing Settings:
- For websites: Go to Payment Information panel
- For standalone domains: Access Domains panel > Select domain > Billing
- Update Information:
- Enter/update billing address
- Select payment method
- Fill in payment details
- Enter company name in Cardholder Name field if needed for invoices
- Click Save
Special Considerations
Currency Restrictions:
- PayPal unavailable for U.S. residents using certain currencies (BRL, COP, IDR, MXN, MYR, NZD, ZAR)
- SEPA only available for EUR payments from SEPA-area banks
For Expired Services:
- Websites: New payment method will automatically process overdue payments
- Domains: Manually reactivate within grace period
- Google Workspace: Reactivate manually after suspension
Troubleshooting
- For declined cards, verify details with your bank
- Cannot change payment method after transaction completion
- Contact support to remove payment methods
- EEA customers may need to authorize new card charges
Remember: You cannot remove a payment method without replacing it with another. Contact customer support if you need to delete billing information completely.
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