PayPal integration allows customers to make purchases from your store using PayPal or Venmo. Here's how to set it up and manage it effectively:

Before You Start

• You need a PayPal Business account (free upgrade from Personal)
• Check PayPal's processing fees (non-refundable for order refunds)
• Not available for subscription products or fixed-fee payment plans
• Manual connection required for AU, BR, IN, IL, and JP addresses
• Only one card can be linked to one PayPal account

Setup Process

1. Connect PayPal:

• Access Payments panel in store settings
• Click "Connect PayPal"
• Login or create account in popup window

2. Link Your Account:

• Existing users: Enter email and credentials
• New users: Complete business information
• Select relevant product keywords when prompted

3. Verify Your Account:

• Check email for verification link
• Complete verification process
• Required for withdrawing funds

4. Approve Transaction Fees:

• Review and accept Squarespace Commerce fees
• Sign PayPal billing agreement
• Select payment method for fees

Key Features

• Venmo Integration:

  • Available for mobile checkout
  • Requires enabled mobile web purchases
  • Compatible with supported browsers

• Multi-site Support:

  • Connect multiple sites to one PayPal account
  • Each site limited to one PayPal account

Managing Your Integration

• Testing: Use different PayPal account for test transactions
• Foreign Currency: Automatic conversion by PayPal
• Disconnecting:
  1. Open Payments panel
  2. Click Manage under PayPal
  3. Select Disconnect PayPal

Troubleshooting

• Reset connection by disconnecting and reconnecting
• Reconnect if switching to plans with transaction fees
• Contact Support for help with:
  • Connection issues
  • Refunds
  • Order management
  • Checkout problems

Contact PayPal directly for:

• Denied charges
• Prohibited items
• Account requirements
• General PayPal queries

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