Payments on your domain enable customers to make purchases through a secure, personalized checkout page hosted directly on your website's domain (example: https://yourdomain.com/checkout). This creates a seamless shopping experience and builds trust with your customers.

Eligibility Requirements:

• A custom domain or subdomain
• SSL enabled and set to "Secure"

Without a custom domain, checkout occurs on your predefined domain (example: https://youraccountid.squarespace.com/checkout).

Verifying Payment Domain Status:

1. Go to Payment Settings
2. Open the Payment panel
3. Check under "Payment on your domain" for your custom domain

Troubleshooting Common Issues:

If Custom Domain Isn't Showing:

• Test in private browsing window while logged out
• Check Payment Settings panel
• Verify your custom domain is listed instead of secure.squarespace.com/checkout

SSL Security Configuration:

1. Access Developer Tools panel
2. Click SSL
3. Set Security Preference to "Secure"

404 Errors After Payment:

• Ensure your site is set to "Public" instead of "Private"
• Note that orders still process even if 404 appears
• Change visibility settings to resolve the issue

To maintain a professional checkout experience, always verify your domain settings and SSL configuration are properly set up before accepting payments.

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