Building and Managing Mailing Lists: A Guide

Building and Managing Mailing Lists: A Guide

By Michael Chen

December 27, 2024 at 05:01 PM

Mailing lists collect subscribers' email addresses for sending campaigns. Here's how to effectively manage them:

Create a mailing list:

  1. Go to Lists & Segments panel
  2. Click Create Mailing List
  3. Name your list
  4. Add subscribers manually or upload a .csv file
  5. Connect newsletter blocks to collect new subscribers

Key limits and guidelines:

  • Maximum 20 mailing lists
  • No subscriber limit per list
  • Lists must fit within monthly send limit
  • Use plain text when copying email addresses

Adding subscribers:

Manually:

  1. Open Lists & Segments
  2. Click Add Subscribers
  3. Enter email address and name (optional)
  4. Enable marketing acceptance
  5. Click Done

Via CSV import:

  1. Prepare .csv with columns: Email, First name, Last name (optional)
  2. Click Upload a list
  3. Select .csv file
  4. Confirm marketing acceptance
  5. Review and import

Spreadsheet with column headers

Spreadsheet with column headers

Managing lists:

Delete a list:

  1. Open Lists & Segments
  2. Click ... on target list
  3. Select Delete twice

Edit subscribers:

  1. Locate subscriber
  2. Click Full Profile
  3. Edit details
  4. Save changes

Export lists:

  1. Click ... on list
  2. Select Export
  3. Download .zip file containing subscribed, unsubscribed, and cleaned users

Troubleshooting:

  • Verify subscriber confirmation emails
  • Check spam folders
  • Monitor unsubscribed contacts
  • Remove invalid addresses automatically
  • Ensure proper .csv formatting

Connect lists to forms through newsletter blocks and promotional pop-ups to continuously grow your subscriber base while maintaining list health and deliverability.

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