Before sending your first email marketing campaign, set up your sender details to ensure proper delivery and authentication. Here's how to do it properly:

Sender Details Basics

• Use a custom domain email address (not free services like Gmail)
• You can create up to 10 sender details but send from one at a time
• The most recently verified address becomes the default sender
• All information must be accurate to comply with CAN-SPAM regulations

Step-by-Step Setup Process:

1. Create Sender Details:

• Navigate to Email Marketing settings > Sender Details
• Click "Add Sender"
• Enter sender name and email address
• Use a custom domain email for best deliverability

2. Verify Your Email:

• Check your inbox for the verification code
• Enter the code in the setup window
• If missing, check spam folder for email from [email protected]

3. Domain Verification:

• Squarespace domains: Automatically verified
• Third-party domains: Require manual verification
• DMARC policy set to p=reject requires domain verification

Managing Sender Details:

Edit Settings:

• Access Email Marketing settings
• Click "..." next to sender details
• Edit name only (email changes require new verification)

Delete Settings:

• Go to Email Marketing settings
• Click "..." next to sender details
• Select Delete and confirm

Important Notes:

• Free email services (Gmail, Yahoo, AOL) may face delivery issues
• Custom "From:" addresses using sqspmail.com are generated for unverified domains
• Postal address is set during campaign creation, not in sender profile
• Some free email providers are completely unsupported (aol.com, icloud.com, yahoo.com, etc.)

For best results:

1. Register domain through Squarespace
2. Set up custom email with Google Workspace
3. Create and verify sender details

Related Articles

Previous Articles