Email campaigns require proper sender details to ensure reliable delivery. Here's how to set them up correctly:

Sender Details Requirements

• Use a custom domain email (e.g., [email protected]) for best deliverability
• Avoid free email services like Gmail to prevent spam filtering
• Your sender details include the "From:" name and email address visible to subscribers
• You can create up to 10 sender details but use only one at a time

Setting Up Sender Details

1. Create Sender Details:

• Navigate to Email Campaign settings
• Click "Sender Details" then "Add Sender"
• Enter sender name and email address

2. Verify Email Address:

• Check for verification email with code
• Enter code in sender details setup
• If missing, check spam folder for email from [email protected]

3. Verify Domain:

• Squarespace domains verify automatically
• Third-party domains require manual verification
• DMARC policy set to p=reject requires domain verification first

Managing Sender Details

To Edit:

• Find sender details in settings
• Click "..." and select "Edit"
• Modify name (email address cannot be edited)

To Delete:

• Locate sender details in settings
• Click "..." and select "Delete"
• Confirm deletion

Important Notes:

• Custom domain emails ensure better deliverability
• Some free email providers are automatically rejected
• Mailing address is set separately when sending campaigns
• Use accurate information to comply with CAN-SPAM requirements
• The last verified address becomes the default sender

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