Abandoned checkout emails effectively recover lost sales by automatically contacting customers who leave items in their cart. Here's how it works:

Key Features:

• Sends automated reminder emails 24 hours after cart abandonment
• Includes a "Complete Your Order" button linking to the cart
• Customers can opt out from future reminders
• Fully customizable email content to match your brand

Email Trigger Requirements:

• Customer must enter email address during checkout
• At least one product in cart must be in stock
• Cart must be abandoned without purchase completion
• Not available for subscription products or memberships

Setup Process:

1. Enable the Feature

• Navigate to Checkout panel
• Turn on Abandoned checkout recovery toggle

2. Customize Email Content

• Modify subject line, message, header, and footer
• Set Reply-to and From email addresses
• Send test email to preview appearance

3. Monitor Performance

• Track abandonment trends
• Measure recovery success rates
• View customer journey funnel

To Restore Default Settings:

• Click "Restore Defaults" button (cannot be undone)

To Disable Recovery Emails:

• Return to Checkout panel
• Turn off Abandoned checkout recovery toggle

Note: If customers return to complete their purchase before the 24-hour mark, no recovery email will be sent.

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