Enable Waitlists and Back in Stock Notifications
Product waitlists allow customers to receive email notifications when sold-out items return to stock. This feature helps manage customer expectations and capture potential sales from interested buyers.
Availability and Display
- Available on all pages in version 7.1
- Only on advanced shop pages in version 7.0
- Displays only for physical products and services
- Shows on product detail pages when variants are sold out
- Not visible when variants are displayed as buttons
Light beige handbag with pink handle
Enabling Waitlists
- Open the waitlist menu
- Click settings
- Enable "waitlist sign-ups allow" toggle
- Optionally enable mailing list registration
Managing Waitlists
- View product variants with waitlists
- Track number of sign-ups
- Monitor registered email addresses
- Access Out of Stock and Back in Stock tabs
- Send notification emails when products return to stock
Customizing Emails
- Access waitlist menu settings
- Click Email
- Edit subject line, title, and body
- Update product details as needed
- Save changes
Security Features
- Google reCAPTCHA automatically enabled
- Invisible security protection
- Prevents bot submissions
Disabling Waitlists
- Open waitlist menu
- Access settings
- Disable "Allow waitlist sign-ups" toggle
- Note: Existing waitlists are preserved and will reappear if feature is reactivated
Important Notes:
- Waitlists apply to all sold-out products
- Cannot be restricted to specific items
- Sold-out labels don't appear in variant dropdowns when waitlists are enabled
- Cannot export waitlist data
- Unable to view sent emails or previous sign-ups
- Cannot delete individual subscribers