Adding name servers can enhance your domain's DNS management capabilities. Here's how to add, remove, and troubleshoot additional name servers for your DNS records.

Adding Custom Name Servers

1. Disable DNSSEC Protection:

• Access domain control panel
• Navigate to DNS > DNSSEC
• Turn off DNS Security Extensions
• Confirm the change

2. Add NS Records:

• Go to DNS Settings
• Click "Add Record"
• Select "NS" as record type
• Enter host value (provider-supplied)
• Input NS record data
• Save changes (allow 24-48 hours for updates)

Removing Custom Name Servers

1. Disable DNSSEC:

• Access DNS > DNSSEC
• Turn off DNS Security Extensions
• Confirm the change

2. Reset to Default Name Servers:

• Go to Domain Name Servers
• Select "Use Squarespace name servers"
• Save changes
• Wait 24-48 hours for propagation

3. Re-enable DNSSEC:

• Navigate to DNS > DNSSEC
• Turn on DNS Security Extensions
• Confirm the change

Troubleshooting Common Issues

Name Server Addition Error:

• Usually occurs during domain transfers
• Wait for transfer completion before making changes

Missing DNSSEC Toggle:

• Indicates custom name servers with DS records
• Delete DS records manually from DNSSEC settings
• Allow up to 48 hours for changes to take effect

Important Notes:

• All DNS changes typically take 24-48 hours to propagate
• Ensure proper backup of DNS settings before making changes
• Verify all records with your provider before implementation
• Custom NS records are optional and for advanced needs only
• Always maintain at least two functioning name servers

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