In simple terms, here's how to cancel your website subscription:

Two Ways to End Your Subscription:

1. Cancel immediately (site goes offline right away)
2. Disable auto-renew (site stays active until billing cycle ends)

Before Canceling:

• Export your content for backup
• Note: Store and customer subscriptions will be canceled
• Annual plan cancellations within 14 days get prorated refunds (minus $20 domain fee)
• Digital Product plans enter 30-day pause state

Alternatives to Consider:

• Change your plan or billing cycle
• Optimize SEO
• Switch templates
• Update site design
• Hire an expert
• Cancel add-on services instead

Refund Policy:

• Full refunds for annual subscriptions canceled within 14 days
• No refunds after 14 days
• No refunds for monthly plans or renewals
• Processing time: 3-10 business days

How to Cancel:

1. Open Billing panel
2. Click Website/Commerce/Store under Subscriptions
3. Select "Cancel subscription"
4. Choose cancellation reason
5. Complete feedback form
6. Review other subscriptions
7. Confirm cancellation

How to Disable Auto-Renew:

1. Open Billing panel
2. Click Website/Store
3. Turn off "Renew automatically" toggle

After Cancellation:

• You can still access billing, domains, and export panels
• Other subscriptions remain active unless canceled separately
• Domains can be transferred or used elsewhere
• Search engines will eventually remove your site
• Site can be reactivated later

Important: Website subscriptions cannot be transferred between sites - you must cancel and start fresh.

Note: You maintain access to billing, domains, content export, and other essential features even after your site expires.

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