Canceling a website subscription requires careful consideration of several factors and can be done in two ways:

Option 1: Immediate Cancellation

• Website goes offline immediately
• All associated services stop
• Customer subscriptions are canceled
• E-commerce functionality ceases

Option 2: Disable Auto-Renewal

• Website remains active until billing period ends
• Allows time for content migration
• Provides smoother transition

Before Canceling Consider:

1. Export your content for backup
2. Check impact on connected services
3. Review customer subscriptions
4. Domain transfer requirements
5. Refund eligibility

Refund Policy

• Annual plans: Full refund within 14 days of initial payment
• Monthly plans: No refunds available
• Domain fee ($20) non-refundable
• Processing time: 3-10 business days

Post-Cancellation Access You'll retain access to:

• Payment records
• Domain management
• Content export options
• Customer data
• Past sales information

Other Subscriptions Connected services remain active unless separately canceled:

• Domain registrations
• Email marketing
• Google Workspace
• Digital products
• Scheduling services

FAQ

• Search results gradually remove your site
• Website data remains recoverable unless deleted
• Reactivation possible with new subscription
• Subscription transfers between sites not available

Alternatives to Canceling

1. Adjust plan/billing period
2. Optimize SEO
3. Update design
4. Upgrade platform version
5. Hire expert help
6. Cancel unnecessary add-ons

After cancellation, your website data remains stored for potential reactivation, but public access ends immediately. Ensure you've backed up all necessary content and informed customers of any service interruptions.

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