How to Connect a Third-Party Subdomain to Squarespace: Step-by-Step Guide

How to Connect a Third-Party Subdomain to Squarespace: Step-by-Step Guide

By Michael Chen

December 17, 2024 at 08:27 AM

To connect a third-party subdomain to your Squarespace site, follow these straightforward steps:

Before Starting

  • Ensure you have a registered domain with full DNS services
  • Set up your subdomain with your domain provider
  • Note: You don't need to connect the main domain first

Step 1: Initial Squarespace Setup

  1. Go to Domains panel
  2. Click "Use a Domain You Own"
  3. Enter your subdomain name
  4. Click "Connect with Provider"
  5. Select "Other" from the dropdown
  6. Click "Connect Domain" and accept
  7. Keep the DNS Settings panel open for reference

Step 2: Configure DNS Records

First CNAME Record:

  • Host: [unique verification code].subdomain
  • Type: CNAME
  • Points to: verify.squarespace.com

Second CNAME Record:

  • Host: your subdomain (e.g., blog)
  • Type: CNAME
  • Points to: ext-cust.squarespace.com

Step 3: Complete Setup

  1. Return to Squarespace DNS Settings
  2. Click "Update Records"
  3. Wait 24-72 hours for changes to take effect
  4. Disable WWW prefix if subdomain is primary domain

Troubleshooting Tips:

  • If CNAME records aren't supported, use TXT records instead
  • Remove any conflicting A Records
  • Verify records using DNS verification tool in Domains panel
  • Connection issues typically resolve within 72 hours

Note: If you encounter issues, check that:

  • All records are entered exactly as shown
  • No conflicting records exist
  • Your domain provider supports the required record types
  • You've waited the full propagation period

For persistent issues, contact your domain provider for additional support.

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