How to Fix Link Issues and Common Problems on Squarespace

How to Fix Link Issues and Common Problems on Squarespace

By Michael Chen

February 12, 2025 at 10:43 PM

Resolving link problems on your website typically involves identifying and correcting URL errors. Here's how to fix common link issues and maintain proper functionality.

Login Screen Redirects

  • Issue: Links redirect to login screens when they contain "/config #/"
  • Fix: Remove editing-specific URLs and replace with public-facing page links
  • Test links in private browsing mode to verify functionality

404 Errors and Missing Pages

  • Double-check URL accuracy
  • Update outdated links manually
  • Set up URL redirects when necessary
  • Verify page existence and correct spelling

Domain Name Issues

  • Ensure main domain is set correctly
  • Reset links by re-selecting pages in link editor
  • Note: Default domain names display while editing for security

Fixing External Web Address Links

  1. Copy destination URL from browser
  2. Test in private browsing window
  3. Open link editor
  4. Paste verified URL
  5. Test again in private browsing mode

Fixing Internal Site Content Links

  1. Open link editor
  2. Use URL tab to search for specific page/product
  3. Select correct internal page
  4. Test in private browsing window
  5. Verify functionality

Category and Tag Links

  • Categories and tags are case-sensitive
  • Match exact spelling and capitalization
  • Use built-in category/tag linking tools
  • Example: "Recipe" category requires "/Recipe" in URL

Imported Content Links

  • Reset old links to match new site structure
  • Use link editor to select corresponding pages
  • Set up URL redirects if needed
  • Update any remaining legacy links

Anchor Links (Page Jumps)

  • Verify anchor names match exactly
  • Check for proper formatting
  • Ensure destination sections exist
  • Test functionality across different devices

Remember to always test links in a private browsing window to ensure they work correctly for all visitors.

Related Articles

Previous Articles