How to Fix SSL Certificate Security Warnings and Errors
SSL certificate warnings can prevent visitors from accessing your website securely. Here's how to fix common SSL issues and security warnings.
Common SSL Error Messages
- "Your connection is not private"
- "Your connection is not secure"
- "SSL Certificates Not Available"
Initial Troubleshooting Steps
- Wait 72 hours for new domains
- New and recently connected domains need up to 72 hours to establish connections
- Allow time for SSL certificate generation
- Verify SSL Settings
- Confirm your site is set to secure in the SSL menu
- Check for mixed content on pages
- Ensure proper domain connection
Domain-Specific Solutions
For Squarespace Domains:
- Verify default records are intact
- Check domain mapping settings
For Third-Party Domains:
- Confirm DNS records are correctly entered
- Check for CAA record restrictions
- Verify domain mapping records
Browser Compatibility
- Use browsers that trust ISRG Root X1 certificates
- Clear browser cache if warnings persist
- Test in a private browser window
Resolving "SSL Certificates Not Available" Error
- Wait the full 72-hour period
- Verify domain pointing
- Check domain provider restrictions
- Consider transferring domain to Squarespace if issues persist
Post-Resolution Steps
- Request Google Search Console indexing
- Clear browser cache
- Test site in multiple browsers
If problems continue after following these steps, contact your domain provider or Squarespace support for additional assistance.
These solutions work for domains correctly pointing to Squarespace websites, which automatically receive free SSL protection.