Squarespace offers various tools to maintain your online presence during unexpected situations, whether it's a pandemic, natural disaster, or business emergency.

Key Features for Business Continuity:

Add notification bars or promotional pop-ups to display important updates prominently at the top of your site.

Set Up Online Store:

• Available on Basic, Core, Plus, Advance, Business, and Commerce plans
• Connect payment processor
• Configure tax rules
• Set up shipping options
• Add products
• Process orders via desktop or mobile app

Gift Cards:

• Available on all commerce plans
• Redeemable in-person
• Helps maintain cash flow during closures

Local Service Options:

• Offer in-store pickup and delivery
• Add custom checkout forms for delivery instructions
• Restaurant delivery through ChowNow or Tock integration
• Curbside pickup via flat-rate shipping option

Customer Management:

• Pause subscription renewals when needed
• Accept donations through donation block
• Send email campaigns to keep customers informed
• Create mailing lists and branded communications

Business Operations:

• Add dedicated policy pages
• Include health and safety notices
• Update business hours
• Specify capacity limits
• Outline return policies

Additional Support:

• Access expert-led webinars
• Join Squarespace Forum community
• View commerce guide videos
• Connect with customer support

These tools help maintain customer relationships and business operations during challenging times, ensuring continuity of service even when face-to-face interactions aren't possible.

Get help and learn strategies from other business owners in the Squarespace Forum community.

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