Resources to Help Your Business Navigate Challenging Times

During unforeseen circumstances, use these Squarespace tools to maintain operations and communicate effectively with your customers.

Create Prominent Announcements

• Add an announcement bar at the top of your site
• Use promotional pop-ups for important updates

Launch an Online Store

1. Connect a payment processor
2. Set tax rules
3. Configure delivery options
4. Add products to a Store page
5. Process orders via computer or mobile app

Note: Requires Basic, Core, Plus, Advanced, Business, Basic Commerce, or Advanced Commerce plan

Offer Gift Cards and Alternative Services

• Sell digital gift cards (available with all Commerce plans)
• Set up local pickup and delivery options
• Add drive-thru pickup functionality
• Configure restaurant delivery through ChowNow or Tock Reservations
• Manage subscription renewals for customer flexibility

Accept Donations and Communicate Updates

• Add Donation blocks to support fundraising
• Use Email Campaigns for customer updates
• Create dedicated policy pages for:
  • Safety measures
  • Return policies
  • Business hours
  • Capacity limits

Set Up Local Delivery Options

• Configure pickup/delivery for local customers
• Add custom payment forms for delivery instructions
• Integrate with third-party delivery services
• Create drive-thru pickup options

Build Community Support

• Join the Squarespace Forum
• Connect with other business owners
• Share strategies and solutions
• Stay updated on platform features

These tools help maintain business continuity while providing clear communication channels with your customers during challenging times. Regular updates and transparent communication will help maintain customer trust and support during difficult periods.

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