Steps to reactivate an expired or canceled website:

1. Log in to your expired site:

• Visit your site's URL
• Click "Owner login" on the "Website expired" message
• Enter your login credentials

2. Update payment method (if needed):

• If site expired due to outdated payment info
• Add new payment details
• Save changes before proceeding

3. Select a billing plan:

• Click "Fix now" banner at bottom of site
• Choose from current available plans
• Note: Original legacy plans may not be available

4. Complete purchase:

• Review order summary
• Confirm payment method
• Click "Confirm and purchase"

Important Notes:

Trial Sites:

• Can upgrade to active billing
• Or extend trial for 7 days without payment

Content Recovery:

• Site content may take up to few hours to restore
• Permanently deleted content cannot be recovered
• Contact support if content needs restoration

Additional Considerations:

• Customer subscriptions need manual restart
• Digital product subscriptions enter 30-day pause
• Custom domains may need separate reactivation
• Squarespace Domains may require verification

After Reactivation:

• Content typically appears as last saved
• New billing cycle starts on reactivation day
• May need to disable Premium features depending on new plan
• Recovery time varies based on cancellation duration

If Issues Persist:

• Verify correct site login
• Check domain settings
• Ensure payment method is valid
• Contact support for content recovery assistance

Tips:

• Keep payment information updated
• Back up important content regularly
• Monitor subscription status
• Check domain expiration dates separately

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