Send customized reminder emails 24 hours after cart abandonment to increase your chances of converting abandoned carts into sales. Research shows this doubles payment completion rates.

Product Requirements:

• At least one in-stock product in cart
• Customer must enter email on checkout page
• Customer closes checkout without completing purchase
• Not applicable for subscription products

Key Features:

• Automatic 24-hour delay after abandonment
• Customizable email elements (subject, message, header, footer)
• "Complete Your Order" button linking to cart
• Customer unsubscribe option
• Analytics tracking for abandonment and recovery rates

Setup Instructions:

1. Activate the Feature

• Access Payment panel
• Enable Abandoned Payment Recovery toggle

2. Customize Email Content

• Navigate to Customer Notifications panel
• Modify email elements as needed
• Send test email to preview

3. Monitor Performance

• Track abandonment trends in Analytics
• Review customer journey from abandonment to purchase
• Measure recovery success rates

Important Notes:

• Feature is disabled by default
• No customer data stored except email
• Customers must re-enter information upon return
• Recovery emails not sent if purchase completed before 24-hour mark
• Unsubscribe option cannot be removed
• Settings can be restored to default but cannot be undone

To Disable:

• Open Payment panel
• Toggle off Abandoned Payment Recovery

Track effectiveness through Abandoned Cart Analytics to optimize your recovery strategy and improve conversion rates.

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