Automatically recover abandoned carts by sending targeted reminder emails to potential customers who leave without completing their purchase. This proven strategy doubles the chances of payment completion.

The system sends a customizable email 24 hours after cart abandonment, while your store is still fresh in the customer's mind.

How It Works:

• Automated email sent 24 hours after abandonment
• Customizable subject line, message, header, and footer
• Personalized reply and sending email addresses
• "Complete Your Order" button links directly to cart
• Customers can unsubscribe at any time
• Disabled by default until you activate it

Email Trigger Requirements:

For logged-in customers:

• At least one in-stock product in cart

For other customers:

• Email address entered in payment field
• Payment page closed before purchase
• At least one in-stock product in cart
• No purchase made within 24 hours in same browser

Note: Emails are not sent for subscription products.

Setup Instructions:

1. Enable the Feature:

• Open Payment panel
• Toggle on Unfinished Payment Recovery

2. Customize Email Content:

• Access Customer Notifications panel
• Modify email elements as needed
• Send test email to preview

3. Track Performance:

• Monitor abandonment trends
• Measure recovery email success
• View customer journey funnel

Managing the Feature:

To Reset Email Content:

• Scroll to bottom of panel
• Click "Restore Defaults" (cannot be undone)

To Disable Recovery Emails:

• Open Payment panel
• Toggle off Unfinished Payment Recovery

Privacy and Security:

• Only email addresses are stored
• No payment or personal information retained
• Customers must re-enter details upon return

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