Verification ensures your email campaigns reach subscribers legitimately while reducing spam risks. Here's what you need to know about subscriber verification on Squarespace:

Verification Options

Two main verification methods are available:

1. Google reCAPTCHA

• Invisible security feature that blocks bot submissions
• Enabled by default for Form Blocks and Newsletter Blocks
• Available for forms with required email fields
• Works with Newsletter Blocks using Squarespace storage
• Functions with promotional pop-ups

2. Confirmation Emails

• Sends verification request before adding subscribers
• Required for:
  • Form Blocks with email sign-up
  • Newsletter Blocks
  • Promotional pop-ups
  • Acuity Scheduling opt-ins (free services)
  • Member-only site sign-ups
  • Cover page newsletter sign-ups

Customizing Confirmation Emails

To modify your confirmation email:

1. Open Email Campaign settings
2. Click Verification Options
3. Select Customize Email
4. Edit body text and layout
5. Modify subject line and preview text
6. Test the email before saving

Troubleshooting

If subscribers don't receive confirmation emails:

• Check spam folders
• Add [email protected] to contacts
• Verify email address accuracy
• Check email provider restrictions

For 404 errors when confirming:

• Reconnect mailing list to form storage
• Ensure domain points to Squarespace

Note: At least one verification method must be enabled for Newsletter blocks and promotional pop-ups using Squarespace storage. EU users should ensure compliance with local regulations.

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