When you encounter Google Workspace domain verification issues, follow these troubleshooting steps to resolve the problem.

Common Error Indicators:

• "Google did not verify the domain" message in Google Workspace dashboard
• Domain verification banner at the top of admin console during first login

Initial Verification Steps:

1. Check your temporary password from the welcome email
2. Accept Google's terms of service
3. Complete domain verification in the admin console

For Squarespace Sites:

• Remove any homepage password protection
• Ensure homepage is activated and not in demo mode
• Verify external email domains are properly linked
• Wait 72 hours if domain was recently linked

For Non-Squarespace Sites: Attempt domain verification through Squarespace before proceeding to TXT record verification.

Retrying Domain Verification:

1. Open Google Workspace dashboard
2. Click "Try again" under verification error
3. Refresh browser
4. Verification is successful if "Try again" button doesn't reappear

TXT Record Verification Method: For Squarespace Domains:

1. Open Google Workspace admin console in private/incognito mode
2. Get unique verification record from Google
3. Access domain DNS settings
4. Add Google Workspace Verification preset
5. Paste TXT record
6. Click Add
7. Return to admin console and validate (allow 10-60 minutes for propagation)

For External Domains:

• Follow domain host's specific DNS instructions
• Add TXT record starting with "google-site-verification="
• Wait for DNS propagation
• Validate in Google Workspace admin console

Related Articles

Previous Articles