Report Malware Issues: Guide for Squarespace Customers

Report Malware Issues: Guide for Squarespace Customers

By Michael Chen

February 6, 2025 at 05:18 PM

Resources to Keep Your Squarespace Site Active During Disruptions

Keep your online presence strong and maintain customer communication during unexpected events with these essential Squarespace tools.

Add Important Updates

  • Use notification bars at the top of your site for critical announcements
  • Implement promotional pop-ups to display urgent messages

Create an Online Store

  • Available on Basic, Essential, Plus, Advanced, Business, and Commerce plans
  • Connect payment processors
  • Set up tax rules and shipping options
  • Add products to your store page
  • Process orders via desktop or mobile app

Gift Card Solutions

  • Available on all Commerce-enabled plans
  • Redeemable online or in-person
  • Helps maintain cash flow during disruptions

Local Delivery and Pickup Options

  • Set up local pickup or delivery services
  • Add custom checkout forms for delivery instructions
  • Restaurant delivery through ChowNow integration or Tock reservations
  • Create curbside pickup options using fixed-rate shipping settings

Manage Subscriptions

  • Pause or delay subscription renewals for customer flexibility
  • Help customers manage unexpected expenses

Accept Donations

  • Add donation blocks (available on Basic plans and higher)
  • Integrate third-party donation services via text links or buttons

Customer Communication

  • Use Email Campaigns to keep customers informed
  • Create discussion lists
  • Design branded email communications
  • Send timely updates to your audience

Business Policy Updates

  • Create dedicated pages for:
    • Return policies
    • Health and safety measures
    • Operating hours
    • Capacity limitations

Additional Support

  • Join the Squarespace Forum for community support
  • Access strategy ideas
  • Connect with other business owners
  • Share best practices

These tools help maintain business continuity during unexpected events, from natural disasters to public health emergencies, ensuring you can continue serving your customers effectively.

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