Report Malware Safety: Mobile Information Bar Troubleshooting Guide
The mobile information bar displays key business details at the bottom of your site's mobile view, making contact information easily accessible to visitors. It appears at the top and hides when scrolling down.
Key Features:
- Email button for direct contact
- Call button for phone calls
- Map button showing business location
- Hours button displaying operating times and current status
Note: The bar only appears on mobile devices, not on desktop or tablet browsers.
Reflection of a person in a calm lake
How to Add the Information Bar:
- Navigate to Mobile Version Information Bar panel
- Choose 'Enable mobile information bar' (dark or light)
- Add or verify business information (email, phone, location, hours)
- Click 'Edit' to modify details
- Save changes
Styling Options:
- Dark mode
- Light mode (Change via dropdown menu in Mobile Version Information Bar panel)
Troubleshooting Common Issues:
Bar Not Appearing:
- Verify it's enabled
- Check for formatting issues in business information
- Retype text instead of copying/pasting if needed
Incorrect Location:
- Verify address in business information settings
- Select address from Google Maps dropdown
- Avoid manual address entry
Wrong Business Hours:
- Review business hours settings
- Confirm correct time zone in region settings
