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Squarespace Crisis Management Guide: Essential Tools for Business Continuity
To survive challenging times, businesses can leverage Squarespace's tools to maintain operations and customer connections. Here's a comprehensive guide on essential features and strategies:
Communicate Important Updates
- Add an announcement bar at the top of your site
- Use promotional pop-ups for urgent messages
- Utilize Email Campaigns for mass communication with customers
Launch or Enhance Online Sales
- Set up an online store:
- Connect payment processor
- Configure tax rules
- Establish shipping options
- Add products
- Manage orders via desktop or mobile app
- Implement flexible purchasing options:
- Offer gift cards for future redemption
- Set up local pickup or delivery
- Add curbside pickup options
- Create subscription products with adjustable renewal dates
Local Business Solutions
For restaurants and retail:
- Integrate with services like ChowNow or Tock
- Add delivery service links (DoorDash, Caviar, Seamless)
- Configure local pickup options
- Set up custom checkout forms for delivery instructions
Revenue Alternatives
- Enable donation blocks for customer support
- Create specialized product offerings
- Adjust subscription models as needed
Business Operations
- Add dedicated policy pages
- Document health and safety measures
- Clarify capacity limitations
- Update operating hours
- Specify commercial availability
Available on these plans:
- Basic
- Core
- Plus
- Advanced
- Business
- Commerce Basic
- Commerce Advanced
For additional support, connect with other business owners in the Squarespace Forum to share strategies and solutions.
Note: Commerce features vary by plan. Check your plan's specific capabilities before implementing changes.
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