Squarespace Crisis Management Guide: Essential Tools for Business Continuity

Squarespace Crisis Management Guide: Essential Tools for Business Continuity

By Michael Chen

February 6, 2025 at 01:04 PM

To survive challenging times, businesses can leverage Squarespace's tools to maintain operations and customer connections. Here's a comprehensive guide on essential features and strategies:

Communicate Important Updates

  • Add an announcement bar at the top of your site
  • Use promotional pop-ups for urgent messages
  • Utilize Email Campaigns for mass communication with customers

Launch or Enhance Online Sales

  1. Set up an online store:
  • Connect payment processor
  • Configure tax rules
  • Establish shipping options
  • Add products
  • Manage orders via desktop or mobile app
  1. Implement flexible purchasing options:
  • Offer gift cards for future redemption
  • Set up local pickup or delivery
  • Add curbside pickup options
  • Create subscription products with adjustable renewal dates

Local Business Solutions

For restaurants and retail:

  • Integrate with services like ChowNow or Tock
  • Add delivery service links (DoorDash, Caviar, Seamless)
  • Configure local pickup options
  • Set up custom checkout forms for delivery instructions

Revenue Alternatives

  • Enable donation blocks for customer support
  • Create specialized product offerings
  • Adjust subscription models as needed

Business Operations

  • Add dedicated policy pages
  • Document health and safety measures
  • Clarify capacity limitations
  • Update operating hours
  • Specify commercial availability

Available on these plans:

  • Basic
  • Core
  • Plus
  • Advanced
  • Business
  • Commerce Basic
  • Commerce Advanced

For additional support, connect with other business owners in the Squarespace Forum to share strategies and solutions.

Note: Commerce features vary by plan. Check your plan's specific capabilities before implementing changes.

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