Accept payments with Stripe by following these straightforward steps:

Connect a Stripe account to let customers pay using credit cards, debit cards, Apple Pay, and other payment methods on your store.

Step 1: Connect to Stripe

1. Open In-Store Payments panel
2. Click "Connect an existing Stripe account"
3. Log in to Stripe or create a new account in the pop-up window

Note: If pop-up doesn't appear, disable browser pop-up blockers. Domain names with special characters (ü, é, ñ) aren't supported.

Step 2: Add Your Account

For existing Stripe accounts:

• Enter email and password
• Select account if you have multiple
• Wait for confirmation email

For new accounts:

• Enter email and create password
• Complete sign-up form (SSN can substitute for tax ID)

Step 3: Available Payment Options

Customers can pay using:

• Credit cards
• Debit cards
• Apple Pay

Test Mode

Enable test mode to process orders without real charges:

Important Considerations

• Use one Stripe account per site
• Afterpay/Clearpay available for eligible accounts
• Bank accounts can connect to multiple Stripe accounts

Disconnecting Stripe

1. Go to Settings > Sell > Payments
2. Find "Accept payments with Stripe"
3. Click "Manage"
4. Select "Disconnect Stripe"

Support

Contact Squarespace for:

• Connection issues
• Refunds
• General payment questions
• Order management

Contact Stripe directly for:

• Declined payments
• Unauthorized charges
• Account updates
• Payment processing errors

Remember to maintain your Stripe account details regularly and reconnect if you update your password to avoid service interruptions.

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