Subscription Products: Features and Setup Guide
Subscription products allow businesses to sell goods or services on a recurring basis, generating predictable revenue. Common examples include food boxes, beauty subscriptions, and maintenance services.
Requirements:
- Commerce Advanced plan subscription
- Enabled customer accounts
- Physical goods or services only (no digital products)
- Squarespace Payments or Stripe integration
Key Features:
- Automatic billing on renewal dates
- Customer-managed subscriptions
- Flexible renewal frequencies (weekly to monthly)
- Optional renewal limits
- Subscription-only or hybrid (one-time/subscription) products
Black leather bifold wallet
Setting Up Subscriptions:
- Access product editor
- Enable subscription option
- Set renewal frequency
- Choose billing cycle (indefinite or limited)
- Add pricing and discounts
- Save changes
Managing Subscriptions:
- View orders in Products panel
- Process renewals automatically
- Send renewal notifications
- Postpone or cancel subscriptions
- Update pricing and terms
Chocolate bar product packaging
Customer Experience:
- Easy subscription selection
- Account management options
- Automated renewal payments
- Email notifications
- Payment retry system
Payment failure notification from Acme
Payment Handling:
- Secure payment storage
- Automatic renewals
- Failed payment notifications
- Multiple retry attempts
- Easy payment updates
Best Practices:
- Enable renewal notifications
- Set clear terms
- Monitor active subscriptions
- Process orders promptly
- Maintain inventory
- Keep customers informed
Subscription products offer a reliable revenue stream while providing customers with convenient, regular deliveries of their favorite products or services.
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