Not receiving emails from Squarespace can be fixed by following these troubleshooting steps:

Check Your Email Address

• Verify the email address associated with your account is correct
• Update your email address if needed through account settings

Enable Email Notifications

• Access your account's email preferences
• Ensure all desired notifications are turned on
• Save your notification settings

Check Spam Folders

• Look in spam/junk mail folders
• Search for emails from Squarespace domains
• Move legitimate emails to inbox

Whitelist Squarespace Emails

1. Add these domains to your safe senders list:
   • @squarespace.com
   • @squarespaceemail.com
2. Follow your email provider's instructions for:
   • Creating filters
   • Adding approved senders
   • Whitelisting domains

Still Having Issues?

• Contact Squarespace support using an alternate email address
• Include details about:
  • When the issue started
  • Which emails you're missing
  • Steps you've already taken

Quick Tips

• Always check spam folders regularly
• Keep your email address updated
• Enable notifications for important account updates
• Follow up with your email provider if messages are consistently blocked

This systematic approach should resolve most email delivery issues with Squarespace. If problems persist after trying these steps, reaching out to support is recommended.

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