Adding Google Workspace MX records to ensure proper email functionality requires a few key steps.

Before Starting

• Changes to MX records can take up to 72 hours to process
• Remove any existing MX records if your email recently stopped working
• Contact Google support for accounts not purchased through Squarespace

For Squarespace-Managed Domains:

1. Check Existing MX Records

• Open domains dashboard
• Select your Squarespace domain
• Click DNS
• Look for Google Workspace DNS records

You should have either five Google Workspace records or a single record:

2. Add Missing Records

• If records are missing, select "Google Workspace MX" from the Add Preset dropdown
• This automatically adds all required records
• Don't maintain both single and multiple record sets

For Third-Party Domains:

• Add MX records through your domain provider's DNS settings
• Follow provider-specific instructions from Google's documentation

For Subdomains:

1. Navigate to DNS settings
2. Add new record with:
   • Host: Enter subdomain name
   • Type: MX
   • Priority: 10
   • Data: smtp.google.com

Important Notes:

• Wait 72 hours for records to fully process
• Contact support if email isn't working after 72 hours
• Ensure only one set of MX records exists (either single or multiple)
• Remove all existing records before adding new ones if troubleshooting

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