Common Squarespace Errors & Solutions: A Complete List of Error Messages

Common Squarespace Errors & Solutions: A Complete List of Error Messages

By Michael Chen

December 31, 2024 at 04:28 AM

Account errors can be quickly resolved by verifying your email address and payment settings. Update your email if needed and ensure billing subscriptions are active.

For browser-related issues:

  • Clear browser cache and cookies
  • Disable browser extensions
  • Enable SSL if using HTTPS
  • Check domain connections and DNS settings
  • Verify you're using a supported browser

Common e-commerce errors and solutions:

  • Products require at least one variant
  • Shop pages limit: 200 items maximum
  • PayPal refunds limited to 180 days
  • Stripe connection issues often resolved by disabling browser extensions
  • Payment provider disconnections require reconnecting through Shop Payments

Domain-related troubleshooting:

  • Avoid using "Squarespace" in domain names
  • Check domain availability before registration
  • Ensure proper DNS record configuration
  • Verify domain connections to your website

For login issues:

  • Use email/password if third-party login fails
  • Request new editor invitations if website URL changes
  • Reactivate expired websites through Owner Login

Content management solutions:

  • Set new homepage before deleting current one
  • Avoid simultaneous editing by multiple users
  • File size limits: 20MB for images, 300MB for digital downloads
  • Supported image formats: JPG, GIF, PNG

For security blocks:

  • Complete CAPTCHA verification
  • Check network firewall settings
  • Verify SSL certificate settings
  • Enable cookies in browser

Social media sharing:

  • Add selected images for Pinterest sharing
  • Ignore Facebook Debugger errors (common with Squarespace)
  • Ensure proper image formatting for social platforms

When contacting support, provide:

  • Screenshots of error messages
  • Steps that led to the error
  • Browser and device information

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