A custom domain email address (like [email protected]) can be used with your Squarespace site in two ways: keeping your current email provider or migrating to Google Workspace.

Keeping Your Current Email Provider:

• Continue using your existing email service without any interruption
• Only requires CNAME and A record changes when connecting domain to Squarespace
• No need to modify name servers or Mail eXchanger records
• For Squarespace domains, add necessary DNS records provided by your email provider

Migrating to Google Workspace:

• Maintain your existing email address while creating a new Google-managed account
• Manage billing through Squarespace
• Access emails, calendars, and documents through Google's interface
• Works with both third-party and Squarespace domains

Before Migration Requirements:

• Active domain setup on Squarespace
• Administrator access to both email and Squarespace accounts
• Completed domain transfer (if applicable)
• Keep current email service active during transition

Migration Process:

1. Create Google Workspace Account

• Set up account with same custom domain
• Create email addresses for all users
• Allow up to 72 hours for email routing transition

2. Import Content

• Export emails, contacts, and other data from current provider
• Transfer email history using Google's data transfer service
• Verify all content is accessible in new account

3. Cancel Old Email Service

• Wait 72 hours after setup
• Confirm emails are properly routing to Google Workspace
• Verify all content is transferred
• Remove old Mail eXchanger records (Squarespace domains only)
• Maintain domain-related subscriptions for third-party domains

Monitor email delivery during transition as routing updates may take up to 72 hours to complete fully.

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