How to Keep or Migrate Your Custom Domain Email in Squarespace

How to Keep or Migrate Your Custom Domain Email in Squarespace

By Michael Chen

December 24, 2024 at 08:29 PM

A custom domain email address (like [email protected]) can be maintained with your current provider or migrated to Google Workspace when using Squarespace. Here's what you need to know about both options:

Keeping Your Current Email Provider

  • Continue using your existing email service without disruption
  • No changes needed to nameserver or MX records
  • Only CNAME and A records are modified when connecting to Squarespace
  • For Squarespace domains, simply add necessary DNS records from your email provider

Migrating to Google Workspace

Before Starting:

  • Ensure your domain is properly connected to Squarespace
  • Complete any domain transfers first
  • Maintain admin access to both email and Squarespace accounts
  • Keep current email service active during transition

Migration Process:

  1. Create Google Workspace Account
  • Set up through Squarespace using your existing domain
  • Add all needed email addresses
  • Allow up to 72 hours for MX record changes to propagate
  1. Import Your Content
  • Export emails, contacts, and data from current provider
  • Use Google's data migration service
  • Verify all content transfers successfully
  1. Cancel Previous Service Only after:
  • Confirming successful setup
  • Verifying email reception in Google Workspace
  • Backing up all necessary data
  • Waiting 72 hours for complete propagation

Benefits of Google Workspace:

  • Managed billing through Squarespace
  • Access to Gmail, Calendar, and Drive
  • Maintain your existing email address
  • Professional email management interface

For Squarespace domains, remove old MX records but keep Google Workspace records. For third-party domains, maintain domain service but cancel only email service components.

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