DNS and Domains: Your Guide to Third-Party Support and Setup
Email support scripts for third-party domain providers when using Squarespace.
Common Domain Transfer Issues:
Checking Transfer Eligibility "Please confirm if my domain [DOMAIN] is eligible for transfer to Squarespace based on these requirements:
- TLD must be Squarespace-supported
- Not a premium domain
- 60+ days since registration/transfer
- Domain active and unlocked
- Less than 9 years remaining registration"
Service Continuity Check "I'm planning to transfer [DOMAIN] to Squarespace. Will any current services (email, etc.) be affected?"
Transfer Status Verification "I initiated a transfer for [DOMAIN] to Squarespace. Has the transfer been acknowledged and released? Are there pending actions needed?"
Failed Transfer Troubleshooting "My domain transfer for [DOMAIN] failed. Can you identify why the transfer was denied?"
DNS Record Configuration:
Adding Required DNS Records "Please help add these records for [DOMAIN]:
CNAME Records:
- Host: www → Points to: ext-cust.squarespace.com
- Host: [verification code] → Points to: verify.squarespace.com
A Records:
- Host: @ → Points to: 198.185.159.144
- Host: @ → Points to: 198.185.159.145
- Host: @ → Points to: 198.49.23.144
- Host: @ → Points to: 198.49.23.145"
Table with data records
SSL Certificate Setup "Please add a CAA record for SSL certificate generation:
- Type: CAA
- Flag: 0
- Tag: issue
- CA issuer: letsencrypt.org"
Squarespace DNS settings
Email Campaign Verification "Please add these verification records:
- CNAME: squarespace_domainkey → [unique code]
- TXT: @ → [unique code]
- TXT: _DMARC → [unique code]"
These templates help streamline communication with domain providers for common setup and troubleshooting scenarios. Allow 24-72 hours for DNS changes to propagate fully.
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