Domain contact information is essential data required when registering or transferring a domain. This guide explains how to manage and update this information effectively.

Contact Roles

• Owner: Primary contact and official domain registrant
• Admin: Secondary contact who receives domain emails
• Technical: Backup contact for critical emails
• Billing: Backup contact for critical emails and billing matters

Important Contact Information Guidelines:

• First/Last Name: Minimum 4 characters
• Email Address:
  • Must be accessible
  • Avoid Apple email addresses (@mac.com, @me.com, @icloud.com)
  • Use email not associated with the domain being registered
  • Remove any trailing spaces

Phone and Address Format:

• Phone: Enter without dashes or country code (Example: 5559876543)
• Address:
  • Address 1: Street and house number only
  • Address 2: Optional (apartment/floor number)
  • State: Leave blank if outside US/Canada
  • Zip code: Must be correctly formatted
  • Country: Must match phone number

Updating Contact Information:

1. Access domains panel
2. Select domain to review
3. Click Edit in Registration Information
4. Update desired contact information
5. Verify email address accuracy
6. Save changes

Email Verification Process:

For Squarespace Domains LLC/II LLC:

• Email from [email protected]
• Both new and previous email addresses must approve changes
• Click "Review changes" and confirm

For Tucows Domains:

• Email from [email protected]
• Must verify within 15 days to avoid suspension
• Click verification link and confirm

Whois Privacy:

• Automatically enabled for most domains
• May not be available for certain country code domains (ccTLDs)
• Can be disabled if needed

Keeping information current is crucial for:

• Receiving important domain notifications
• Verifying domain ownership
• Facilitating domain transfers
• Maintaining domain security

An annual review reminder will be sent to ensure information remains up-to-date.

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