Domain Contact Information Management: Best Practices & Update Guide for Squarespace
Domain contact information plays a vital role in managing your domain effectively. Here's everything you need to know about managing and updating it:
Why Keep Information Current
- Receive important domain notifications
- Verify domain ownership
- Enable smooth domain transfers
- Annual review reminders sent from [email protected] or [email protected]
Contact Roles
- Owner: Primary contact and official domain registrant
- Administrator: Secondary contact receiving most domain emails
- Technical: Backup contact for essential communications
- Billing: Backup contact for essential domain matters
Contact Information Guidelines
Email Address:
- Use an accessible email address
- Avoid Apple email addresses (@mac.com, @me.com, @icloud.com)
- Don't use emails associated with the registered domain
- Remove trailing spaces
Phone Number:
- Enter without dashes or international prefix
- Format example: 5559876543
Address Details:
- Address 1: Street number and name only
- Address 2: Optional (apartment/floor number)
- State field: Complete only for US/Canada
- Ensure correct postal code format
- Country must match phone number prefix
Organization:
- Minimum 4 characters (3 must be letters)
- Optional for personal registrations
Modifying Domain Contacts
- Access Domains dashboard
- Select domain and click Edit under Registration Information
- Update contact information
- Verify email accuracy
- Save changes
- Confirm changes in popup (if applicable)
Verification Process
For Owner Email Changes:
- Verification required from both old and new email addresses
- Click "Review changes" in verification email
- Confirm on the opened page
For Tucows Domains:
- Verify within 15 days to prevent domain suspension
- Click verification link in email
- Select "Verify information"
Security Features
- Automatic Whois Privacy protection (except for certain ccTLDs)
- Optional contact update lock for 10-day transfer protection
- Annual contact information review requirement
Best Practices
- Keep all contact information current
- Save backup copies of domain contact information
- Use same contact for all roles in small organizations
- Verify email access before updates
- Follow specific requirements for ccTLDs
This comprehensive overview ensures proper management of your domain contact information while maintaining security and accessibility.