Content not displaying correctly on Facebook? Here's how to fix common sharing issues:

Image Not Displaying Correctly

This usually happens because:

• Facebook is using the wrong image (social sharing logo vs. featured image)
• Image is too small (must be at least 200x200px)
• Facebook has cached old information

To fix cached images:

1. Visit Facebook's debugging tool
2. Enter your URL and click "Debug"
3. Check the Link Preview
4. Click "Scrape Again" if needed
5. Re-publish content on Facebook

Image Size Requirements

• Recommended size: 2500px
• Minimum size: 200x200px
• Follow Facebook's image guidelines for best results

Common Account Issues

Can't Post to Personal Profile:

• Facebook only allows sharing to business Pages, not personal profiles
• Share links manually or connect to a Facebook Page instead

Content Not Appearing on Facebook Page:

1. Check Publishing Target settings:

   • Open Connected Accounts
   • Select Facebook
   • Enable "Show content sharing option"
   • Choose correct Facebook Page
   • Save changes

2. If still not working:

   • Verify Facebook connection
   • Check if domain is blocked
   • Try disconnecting and reconnecting account

Page Not Showing in Publishing Target:

1. Update Facebook permissions:
   • Go to Professional Integrations
   • Select Squarespace
   • Allow page management permissions
   • Save changes
2. Note: Maximum 25 accounts shown in dropdown

Fixing Disconnected Account:

1. Log out of Facebook
2. Access Connected Accounts in Squarespace
3. Disconnect existing connection
4. Reconnect account
5. Grant necessary permissions

Other Common Issues

Default Domain Showing:

• Check primary domain settings
• Set custom domain as primary
• Use debugging tool to refresh cache
• Re-share content

Domain Blocked:

• Report incorrect blocks to Facebook
• Use debugging tool to verify status

Debugging Tool Warnings:

• "Warnings that need to be fixed" messages are normal
• These don't affect sharing functionality
• Warnings occur because Facebook expects custom-built sites

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