Facebook Sharing Issues: Common Problems and Solutions Guide

Facebook Sharing Issues: Common Problems and Solutions Guide

By Michael Chen

December 1, 2024 at 01:28 PM

When sharing content on Facebook isn't working correctly, here's how to fix common issues:

Wrong Image Displaying

  • Ensure images are at least 200px x 200px (recommended: 2500px)
  • Use Facebook's debugger tool to refresh cached information:
    1. Go to Facebook debugger tool
    2. Enter your URL and click Debug
    3. Check Link Preview
    4. Click "Fetch new scrape information" if needed
    5. Republish content after debugging

Content Not Publishing to Facebook Page

  1. Check Connected Accounts settings:

    • Open Connected Accounts panel
    • Select Facebook account
    • Enable "Show insertion option"
    • Choose correct page in Content Destination
    • Save changes
  2. If still not working:

    • Verify Facebook connection is active
    • Check if Facebook blocked your domain
    • Try disconnecting and reconnecting account

Facebook Page Missing from Content Destination

  1. Grant necessary permissions:

    • Log into Facebook
    • Go to Business Integrations
    • Select Squarespace
    • Enable page management permissions
    • Save changes
  2. Note: Content Destination menu limited to 25 accounts

Reconnecting Disconnected Account

  1. Log out of Facebook

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