Google Workspace Domain Verification: Troubleshooting Guide and Solutions

Google Workspace Domain Verification: Troubleshooting Guide and Solutions

By Michael Chen

December 24, 2024 at 10:31 AM

Domain verification is a crucial step when setting up Google Workspace. Here's how to resolve common verification issues:

Common Error Indicators:

  • "Google could not verify the domain" message in Google Workspace dashboard
  • Domain verification banner in Admin Console during first login

Initial Verification Steps:

  1. Check your welcome email for temporary password
  2. Accept Google's terms of service
  3. Complete domain verification in Admin Console

For Squarespace Websites:

  • Remove any homepage password protection
  • Ensure homepage is enabled and not in demo mode
  • Verify third-party domain connections are proper
  • Wait 72 hours if recently connected

Google Domain Verification Error

Google Domain Verification Error

Manual Verification Process:

  1. Open Google Workspace dashboard
  2. Click "Try Again" under verification error
  3. Refresh browser
  4. If error persists, proceed with TXT record verification

Adding TXT Record (Squarespace Domains):

  1. Open Google Workspace Admin Console in private window
  2. Get your verification record (starts with google-site-verification=)
  3. Access domains dashboard
  4. Select domain name → DNS
  5. Choose "Add Preset" → "Google Workspace Verification"
  6. Enter verification code
  7. Click Add
  8. Return to Admin Console and click Verify

For Third-Party Domains:

  • Follow your domain provider's specific DNS settings
  • Add TXT record according to Google's documentation
  • Allow 10-60 minutes for DNS propagation

If verification issues persist, double-check all settings and ensure DNS changes have fully propagated before retrying verification process.

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