Adding Mail eXchanger (MX) records is essential for proper email functionality with Google Workspace. Here's how to set them up:

For Squarespace-Managed Domains:

1. Check Existing MX Records:

• Access Domains dashboard
• Select your domain
• Click DNS settings
• Look for Google Workspace records

You should see either five separate records or one combined record:

2. Add Missing Records:

• If records are missing, select "Google Workspace MX" from "Add a preset option"
• System will automatically add required records
• No manual entry needed

For Third-Party Domains:

• Follow Google's documentation for your specific provider
• Add MX records through your domain provider's DNS settings

For Subdomains:

1. Add single MX record:

• Host: Enter subdomain (example: subdomain)
• Type: MX
• Priority: 10
• Data: smtp.google.com

Important Notes:

• DNS changes take up to 72 hours to propagate
• If email issues persist after 72 hours, contact support
• Delete existing email-related records before adding new ones
• Records are usually added automatically during initial setup

Troubleshooting:

• Verify domain connection
• Check subscription status
• Monitor for spam-related issues
• Ensure correct record configuration

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